❤ To start the return process for your order, please enter your email address or phone number and the order number below.

❤ How do I return?

♡ Enter your order number and email address in the fields above and click Start

♡ Follow the instructions and select the items you want to return

♡ You will get a confirmation email with the shipping guidelines once the return request is approved.

 

❤ What items are returnable?

♡ Te Fraai Diena (Pty) Ltd have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

♡ To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. You’ll also need your order number to start the return process. 

♡ Customers are responsible for covering shipping costs of the exchange process.

♡ We have a handling fee of R30 per exchange.

 

♡ Please read our Return Policy for full disclosure.