❤ To start the return process for your order, please enter your email address or phone number and the order number below.
❤ How do I return?
♡ Enter your order number and email address in the fields above and click Start
♡ Follow the instructions and select the items you want to return
♡ You will get a confirmation email with the shipping guidelines once the return request is approved.
❤ What items are returnable?
♡ Te Fraai Diena (Pty) Ltd have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
♡ To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. You’ll also need your order number to start the return process.
♡ Customers are responsible for covering shipping costs of the exchange process.
♡ We have a handling fee of R30 per exchange.
♡ Please read our Return Policy for full disclosure.